Key Holder: Lead Customer Experience & Store Ops

URBN Urban Outfitters, Inc.; Dania Beach, Florida, United States, Northern America, Americas; Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Résumé du poste

URBN Urban Outfitters, Inc. is hiring a Key Holder at our Dania Beach location. The role supports store leadership in service, selling, and daily processes, acting as a mentor to the associate team.

Key responsibilities include driving sales through KPI-based goals, delivering an omni-channel shopping experience, and helping with training and opening/closing procedures to maintain high store standards.

Qualifications

• Leadership experience.
• Ability to work flexible hours including nights, weekends, and holidays.
• Team-player with strong communication skills.
• Commitment to excellent customer service and store standards.

Responsabilités

• Enhance customer experience by collaborating with leadership to create a welcoming environment.
• Drive sales and store metrics using KPIs while supporting daily zoning goals.
• Utilize omni-channel tools to ensure a seamless shopping experience.
• Support training of new hires and ongoing team development.
• Assist in opening/closing procedures, maintaining store standards, and restocking.

Connaissances

Leadership

Team player

Flexibility

Customer focus

Eagerness to learn

Description du poste

URBN Urban Outfitters, Inc. is hiring a Key Holder at our Dania Beach location. The role supports store leadership in service, selling, and daily processes, acting as a mentor to the associate team.

Key responsibilities include driving sales through KPI-based goals, delivering an omni-channel shopping experience, and helping with training and opening/closing procedures to maintain high store standards.