Store Key Holder - Customer Experience & Leadership

URBN Urban Outfitters, Inc.; Coral Gables (FL); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder in Coral Gables, FL to support store leadership in delivering exceptional customer experiences. You will help drive sales, manage daily processes, and mentor associates while ensuring omni-channel execution and adherence to store standards.

The role requires leadership experience, a collaborative attitude, and flexibility to work nights, weekends, and holidays. This position offers opportunities for growth within a dynamic retail environment.

Qualifications

• Leadership experience
• Experience being a team player
• Ability to work flexible hours including nights, weekends, and holidays
• Eagerness to learn and grow within the organization
• Anthro brand fan

Responsibilities

• Collaborates with the leadership team in cultivating a welcoming customer environment and driving sales goals
• Acts as an elevated team member supporting problem solving and customer experience improvements
• Assists in training and onboarding of new hires to support daily store operations
• Supports opening/closing procedures, restocking, visual standards, and omni-channel fulfillment
• Maintains communication and teamwork to achieve store objectives and positive brand image

Skills

Leadership

Team player

Flexible hours

Eagerness to learn

Anthro brand fan

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder in Coral Gables, FL to support store leadership in delivering exceptional customer experiences. You will help drive sales, manage daily processes, and mentor associates while ensuring omni-channel execution and adherence to store standards.

The role requires leadership experience, a collaborative attitude, and flexibility to work nights, weekends, and holidays. This position offers opportunities for growth within a dynamic retail environment.