Key Holder - Houston Galleria

Brobston Group; Houston (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Brobston Group is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering superior customer service and driving sales. You will coach the sales team, model desirable behaviors, and ensure accurate cash handling and end-of-day procedures.

The role requires flexibility to work retail hours, including days, nights, weekends and events. This is a pathway to supervisory advancement within a prestige beauty leader.

Formación

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.

Responsabilidades

• Lead by example to coach and mentor the sales team to deliver inspirational, authentic and personalized service.
• Drive sales and customer service targets through coaching and hands-on supervision.
• Perform start and end of day cash reconciliation and ensure accuracy of cash handling.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager to ensure smooth store operations.

Conocimientos

Retail experience

Customer service

Supervisory coaching

Descripción del empleo

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview