Key Holder - Saks Fifth Avenue

Brobston Group; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group is seeking an enthusiastic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales targets. You will coach and mentor the team, model professional behavior, and uphold our cosmetics retail standards.

You'll handle start and end of day cash reconciliation, open and close the store on a rota basis, and contribute to a smooth, efficient operation while developing your supervisory career with a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Experience with opening and closing the store is desirable.
• Supervisory experience including coaching/mentoring others to achieve targets.
• Ability to work retail hours including days, nights, weekends and events.

Responsibilities

• Lead by example to coach and mentor the sales team to deliver inspirational customer service.
• Assist Store Manager and Assistant Manager to ensure smooth operation and sales targets are met.
• Carry out start and end of day cash reconciliation and day-to-day cash handling.
• Open and close the store on a rota basis.
• Support career development within a prestige beauty brand.

Skills

Customer service

Coaching & mentoring

Cash handling

Sales targets achievement

Tools

POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics

The ability to provide inspirational, authentic and personalized customer service

While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable

Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable

Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

Previous experience with retail point-of-sale software

Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview