Key Holder

Brobston Group; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Nashville. You will mentor the sales team, exemplify outstanding customer service, and drive sales targets in a prestige beauty setting.

You will handle cash reconciliation, opening and closing duties on a rota, and ensure smooth daily operations while delivering authentic, personalized service to customers in a fast-paced environment.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable experience with opening/closing the store and cash reconciliation.
• Desirable supervisory experience including coaching/mentoring others to achieve targets.
• Ability to work retail hours including days, nights, weekends and events.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth operation.
• Lead by example with coaching and mentoring to the sales team.
• Carry out start and end of day cash reconciliation and cash handling tasks.
• Open and close the store on a rota basis.
• Provide inspirational, authentic and personalized customer service to achieve targets.

Skills

Customer service

Coaching/mentoring

Cash handling

Supervisory experience

Open/close procedures

Tools

Retail POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview