Key Holder PT Cosmetic Company Store Great Mall Ca

The Estée Lauder Companies Inc.; Milpitas (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operations and delivering inspirational, personalized service that drives sales and customer satisfaction.

You will lead by example, coach the team, and manage essential start and end of day tasks including cash reconciliation and opening/closing the store on a rota. This role offers progression within a prestigious beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable experience in cash reconciliation and opening/closing the store.

Responsibilities

• Lead by example to coach and mentor the sales team toward targets.
• Deliver inspirational, authentic customer service to customers.
• Carry out cash reconciliation and daily cash handling procedures.
• Assist with opening and closing the store on a rota basis and support Store Manager.

Skills

Cosmetics retail experience

Customer service excellence

Coaching/mentoring

Cash handling / reconciliation

Leading by example

Open/close store on rota

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview