Key Holder & Guest Experience Leader

dxlcareer

Sioux Falls (SD)

On-site

USD 18,000 - 23,000

Full time

14 days+
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Benefits offered by this job

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Job summary

DXL Group, the largest specialty retailer of men's Big & Tall apparel, seeks a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will help lead a sales team, share product knowledge, and coach teammates to meet and exceed goals.

In this role, you will engage guests, understand their needs, and present a broad range of apparel. The position emphasizes teamwork, coaching, and delivering superior service in a fast-paced setting.

Qualifications

  • High school diploma or equivalent required.
  • Demonstrates superior customer service techniques and problem resolution.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

  • Welcomes guests by spending quality time to learn their needs, preferences and lifestyle.
  • Serves as a product knowledge expert across a broad range of apparel, including private labels and name brands.
  • Provides on-going coaching and training for selling skills and store procedures to the sales team.

Skills

Customer service
Product knowledge
Coaching & training
Problem resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big & Tall apparel, seeks a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will help lead a sales team, share product knowledge, and coach teammates to meet and exceed goals.

In this role, you will engage guests, understand their needs, and present a broad range of apparel. The position emphasizes teamwork, coaching, and delivering superior service in a fast-paced setting.

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