Key Holder & Retail Sales Lead — Big & Tall Apparel

Dxl-Big-; Lubbock (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers an unmatched guest experience and helps coach teammates to achieve their goals in a fast-paced store environment.

Responsibilities include welcoming every guest, mastering product knowledge across private labels and brands, and supporting the team with selling skills and operational procedures.

Qualifications

• Demonstrates superior customer service techniques and handling of complaints.
• Expertise in product knowledge across a broad range of apparel and brands.
• Provides ongoing coaching on selling skills, behaviors, and store procedures.

Responsibilities

• Greet guests and learn their needs to recommend suitable products.
• Sell a broad range of apparel including private labels and name brands.
• Coach teammates on selling skills and operational procedures to build a high-performing team.

Skills

Customer service

Product knowledge

Coaching teammates

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers an unmatched guest experience and helps coach teammates to achieve their goals in a fast-paced store environment.

Responsibilities include welcoming every guest, mastering product knowledge across private labels and brands, and supporting the team with selling skills and operational procedures.