Key Holder: Elevate Customer Experience & Lead Team

Socket.dev; Milwaukee (WI); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

URBN is seeking a Key Holder at our Milwaukee location to support the store leadership team in delivering exceptional customer experiences and sales results. You will mentor the associate team and help manage daily operations across zones, ensuring standards and a welcoming environment.

The role requires leadership, flexibility to work nights, weekends and holidays, and a strong willingness to learn and grow within URBN’s store teams.

Qualifications

• Leadership experience in a retail environment.
• Passion for Anthro brand and customer experience.
• Proven team-player with collaborative mindset.
• Ability to work flexible hours including nights, weekends and holidays.
• Keen to grow within the organization and take on new responsibilities.

Responsibilities

• Collaborate with leadership to cultivate a welcoming, customer-centric environment.
• Drive sales and store metrics by using KPIs to set team goals and zoning.
• Deliver omni-channel shopping experiences through proficient use of store technology.

Skills

Leadership experience

Anthro brand fan

Team player

Flexible hours

Eagerness to learn

Job description

URBN is seeking a Key Holder at our Milwaukee location to support the store leadership team in delivering exceptional customer experiences and sales results. You will mentor the associate team and help manage daily operations across zones, ensuring standards and a welcoming environment.

The role requires leadership, flexibility to work nights, weekends and holidays, and a strong willingness to learn and grow within URBN’s store teams.