Key Holder: Customer Experience Leader & Team Mentor

Urban Outfitters; Savannah (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters in Savannah, GA is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will foster a customer-centric environment, mentor associates, and ensure smooth opening/closing tasks.

The role emphasizes teamwork, decision-making, and hands-on training of new hires, with a focus on driving store metrics and omni-channel fulfillment. The position requires leadership experience, ability to work flexible hours, and enthusiasm to grow within the

Qualifications

• Anthro brand fan.
• Leadership experience with teams.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Collaborates with the leadership team to cultivate a welcoming customer environment.
• Drives sales and store metrics using KPIs to set team and zoning goals.
• Delivers omni-channel experiences through execution of omni services.
• Manages store environment and daily zones with a positive team dynamic.
• Supports training and onboarding of new hires.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Job description

Urban Outfitters in Savannah, GA is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will foster a customer-centric environment, mentor associates, and ensure smooth opening/closing tasks.

The role emphasizes teamwork, decision-making, and hands-on training of new hires, with a focus on driving store metrics and omni-channel fulfillment. The position requires leadership experience, ability to work flexible hours, and enthusiasm to grow within the