Key Holder & Customer Experience Leader

Everything But Water, LLC; Charleston (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Associate benefits

Job summary

Everything But Water is seeking a Key Holder for the King Street location in Charleston to support the Store Management team in delivering exceptional service and upholding brand standards. This role helps ensure adequate shift coverage and may supervise Sales Associates in a fast-paced fashion retail environment.

Ideal candidates have 2–4 years in retail sales, at least 1 year of supervisory experience, and must be fluent in English.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail sales experience

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

English fluency

Physical stamina

Job description

Everything But Water is seeking a Key Holder for the King Street location in Charleston to support the Store Management team in delivering exceptional service and upholding brand standards. This role helps ensure adequate shift coverage and may supervise Sales Associates in a fast-paced fashion retail environment.

Ideal candidates have 2–4 years in retail sales, at least 1 year of supervisory experience, and must be fluent in English.