Key Holder & Brand Experience Leader

URBN Urban Outfitters, Inc.; Charleston (SC); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision insurance

PTO (paid time off)

Employee discounts

Retirement savings plan

Descrizione del lavoro

URBN Urban Outfitters, Inc. in Charleston, SC is seeking a Key Holder to support store operations and drive sales through authentic customer connections. You will reflect the URBN brand, lead by example, and contribute to an energetic, service-focused environment across Omni-Channel shopping.

You will assist in daily opening/closing, participate in visual standards, and help onboard new hires while delivering exceptional customer experiences during nights, weekends, and holidays.

Competenze

• Passion for URBN brand and values.
• Experience as a team player with leadership exposure.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Mansioni

• Act as a brand representative reflecting URBN values and deliver extraordinary customer service.
• Lead by example to create an energizing, service-focused environment and communicate daily sales goals and metrics.
• Ensure seamless omni-channel shopping experiences using MPOS, POS, and curbside/in-store pickup processes.
• Assist in daily opening/closing office procedures and store operations tasks.

Conoscenze

Leadership experience

Team player

Flexible hours

Customer service oriented

Strumenti

MPOS

POS system

Descrizione del lavoro

URBN Urban Outfitters, Inc. in Charleston, SC is seeking a Key Holder to support store operations and drive sales through authentic customer connections. You will reflect the URBN brand, lead by example, and contribute to an energetic, service-focused environment across Omni-Channel shopping.

You will assist in daily opening/closing, participate in visual standards, and help onboard new hires while delivering exceptional customer experiences during nights, weekends, and holidays.