Key Carrier & Store Operations Lead

The TJX Companies, Inc.; Lubbock (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods in Lubbock, TX. The role alternates with the Coordinator role, leaning leadership when needed and ensuring excellent customer service and store operations.

You’ll need nights and weekends availability, teamwork, and the ability to coach and manage tasks while maintaining store standards. Competitive benefits accompany this role.

Qualifications

• Open availability including nights and weekends.
• Team player with peers and supervisors.
• Capable of multi-tasking under pressure.
• Strong communication and organizational skills.
• 1 year retail and 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to Associates.
• Exercises discretion regarding customer service policies to satisfy customers.

Skills

Customer service

Leadership

Multi-tasking

Communication

Problem solving

Job description

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods in Lubbock, TX. The role alternates with the Coordinator role, leaning leadership when needed and ensuring excellent customer service and store operations.

You’ll need nights and weekends availability, teamwork, and the ability to coach and manage tasks while maintaining store standards. Competitive benefits accompany this role.