Key Carrier/Coordinator - Store Leadership (Nights)

The TJX Companies, Inc.; Oklahoma City (OK); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Employee assistance program

Job summary

Marshalls at The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and maintain daily operations. The role involves stepping in as Manager on Duty when needed and ensuring service excellence, staffing, and policy adherence.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role, with open availability including nights and weekends. Competitive pay and comprehensive benefits are offered.

Qualifications

• Flexible schedule incl. nights and weekends.
• Team player with peers and supervisors.
• Respond to changes in direction or unexpected situations.
• Knowledge of company standard software, systems, and procedures.
• Knowledge of merchandise flow in stores.
• Proven problem solving skills.
• Able to coach, delegate and follow-up on multiple people/tasks.
• Able to act quickly under challenging circumstances.
• 1 year retail, 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to Associates.
• Maintains accurate Associate coverage in service areas for a positive customer experience.
• Ensures Associates adhere to all operational procedures.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates priorities with management and Associates; provides progress updates.
• Provides feedback, recognition and coaching to Associates.
• Partners with Management on training needs to increase effectiveness.

Skills

Customer service

Leadership

Coaching

Communication

Teamwork

Job description

Marshalls at The TJX Companies, Inc. is seeking a Key Carrier to support store leadership and maintain daily operations. The role involves stepping in as Manager on Duty when needed and ensuring service excellence, staffing, and policy adherence.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role, with open availability including nights and weekends. Competitive pay and comprehensive benefits are offered.