Store Operations Lead - Key Carrier

The TJX Companies, Inc.; Franklin (KY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and leadership coverage. This role emphasizes delivering exceptional customer service, ensuring proper staffing, and maintaining policies.

Availability for nights and weekends is essential as responsibilities rotate with Coordinator duties. Ideal candidates bring 1 year of retail experience and at least 6 months of leadership exposure, with strong communication, organization, and coaching skills to drive

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Flexible schedule including nights and weekends
• Knowledge of company policies and procedures

Responsibilities

• Create a positive customer experience
• Act as Manager on Duty following policy
• Ensure store tasks and coverage meet plan
• Coach Associates and provide feedback
• Maintain opening/closing procedures
• Communicate priorities with management and staff
• Promote loyalty and credit programs
• Support shrink reduction efforts
• Ensure safety and compliance with labor laws

Skills

Team player

Flexible schedule

Communication

Problem solving

Coaching

Multi-tasking

Organizational skills

Customer service

Leadership experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks a Key Carrier to support store operations and leadership coverage. This role emphasizes delivering exceptional customer service, ensuring proper staffing, and maintaining policies.

Availability for nights and weekends is essential as responsibilities rotate with Coordinator duties. Ideal candidates bring 1 year of retail experience and at least 6 months of leadership exposure, with strong communication, organization, and coaching skills to drive