Key Accounts Sales Operations Lead

Diageo; New York (NY); On-site; USD 116,000 - 193,000; Full time

Benefits offered by this job

Annual incentive program

Stock awards

Healthcare benefits

Parental leave

Job summary

Diageo in New York seeks a Sales Operations Manager – Key Accounts to turn national account plans into market priorities and executable direction for Off-Premise Spirits markets. You will partner with regional sales teams, distributors, and specialist functions to drive aligned execution.

The role requires a bachelor's degree and at least five years in commercial or sales operations within consumer goods; proficiency in Excel and PowerPoint is essential.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Minimum 5 years in commercial, sales ops, or related roles in Consumer-Packaged Goods.
• Beverage Alcohol experience preferred.
• Strong planning and communication skills.

Responsibilities

• Translate national customer plans into market priorities, actions, owners, and execution expectations.
• Lead cross-functional planning with regional sales teams, incorporating local priorities and execution realities.
• Turn approved inputs into clear field guidance for execution.
• Track actions, risks, dependencies, and execution gaps; route issues to the accountable owner and ensure decisions are communicated back to the field.
• Use customer and market performance to identify gaps, prioritize opportunities, and define actions to improve execution.
• Connect customer teams, regional sales, distributor partners, and specialist functions to align and close the loop between plans and market results.

Skills

Commercial acumen

Planning

Communication

Analytical skills

Excel & PowerPoint

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Diageo in New York seeks a Sales Operations Manager – Key Accounts to turn national account plans into market priorities and executable direction for Off-Premise Spirits markets. You will partner with regional sales teams, distributors, and specialist functions to drive aligned execution.

The role requires a bachelor's degree and at least five years in commercial or sales operations within consumer goods; proficiency in Excel and PowerPoint is essential.