Key Accounts Customer Support (ESOP)

Employee Owned Holdings, Inc.; Tampa (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Employee Stock Ownership Plan (ESOP)

401(k) plans with company match

Job summary

A 100% employee-owned company in Tampa is looking for a Customer Service Representative to support strategic accounts. This role requires excellent communication skills, problem-solving ability, and technical aptitude. Responsibilities include managing orders, collaborating with engineering and sales, and providing updates on products and services. The company offers a competitive salary, comprehensive benefits, and an employee stock ownership plan, promoting growth and employee involvement in company success.

Qualifications

• Good communication skills to articulate technical information.
• Experience with customer communication via phone and email.
• Willingness to learn about technical products.

Responsibilities

• Support strategic accounts through communication and follow-up.
• Learn and apply product knowledge to identify customer solutions.
• Serve as primary contact for assigned accounts, managing orders.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Training in fluid power or automation

Tools

Microsoft Outlook

Microsoft Excel

ERP systems

Job description

A 100% employee-owned company in Tampa is looking for a Customer Service Representative to support strategic accounts. This role requires excellent communication skills, problem-solving ability, and technical aptitude. Responsibilities include managing orders, collaborating with engineering and sales, and providing updates on products and services. The company offers a competitive salary, comprehensive benefits, and an employee stock ownership plan, promoting growth and employee involvement in company success.