Employee-Owned Customer Service Rep — Grow with ESOP

Golterman & Sabo, Inc.; Keyes Summit (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP

Career growth

Health insurance

Vision insurance

Dental insurance

Company-paid life insurance

401K with company match

Paid time off

Paid holidays

Flexible schedule

Team-oriented environment

Job summary

G&S ACOUSTICS is hiring a Customer Service Representative to help customers, support the sales and manufacturing teams, and keep orders and projects moving. You’ll respond to questions by phone and email, prepare quotes, and manage orders with an emphasis on accuracy and responsiveness.

We are an ESOP company offering ownership opportunities, a diverse benefits package, and a collaborative, team-oriented workplace where your ideas are valued and growth is encouraged.

Qualifications

• Friendly, approachable and comfortable communicating with others.
• Organized and detail-oriented work style.
• Dependable with a sense of ownership.
• Willing to learn new computer programs and systems.
• Able to manage multiple tasks and work both independently and with a team.

Responsibilities

• Respond to customer questions by phone and email.
• Collaborate with Sales and Manufacturing to move orders and information forward.
• Prepare quotes, proposals, and project information.
• Enter and process customer orders.
• Coordinate samples and sample requests.
• Maintain accurate customer and project records.
• Respond to website sales inquiries.
• Follow up to ensure requests are fulfilled.

Skills

Customer Service

Communication

Organization

Problem-solving

Team player

Job description

G&S ACOUSTICS is hiring a Customer Service Representative to help customers, support the sales and manufacturing teams, and keep orders and projects moving. You’ll respond to questions by phone and email, prepare quotes, and manage orders with an emphasis on accuracy and responsiveness.

We are an ESOP company offering ownership opportunities, a diverse benefits package, and a collaborative, team-oriented workplace where your ideas are valued and growth is encouraged.