Key Accounts Customer Care Specialist

Rexel France; Santa Clara (CA); On-site; USD 35,817 - 45,460; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Professional Training & Development Programs

Job summary

A leading electrical distribution company in Santa Clara, CA, is seeking a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate will have at least 2 years of experience and strong communication skills. Responsibilities include maintaining relationships with customers, processing orders, and resolving issues efficiently. The role offers competitive pay and comprehensive benefits including health insurance, a 401K with employer match, and opportunities for career advancement.

Qualifications

• 2+ years of relevant experience required.
• Must demonstrate ownership of assigned responsibilities.
• Knowledge of electrical products preferred.

Responsibilities

• Provide exceptional service for customers.
• Maintain excellent working relationships with customers.
• Act as main point of contact between customers and internal departments.

Skills

Excellent customer service and interpersonal skills

Ability to effectively communicate orally and in writing

Working knowledge of Microsoft Office

Self-starter with the ability to work independently

Strong planning, organizational and execution skills

Education

High School or GED

Job description

A leading electrical distribution company in Santa Clara, CA, is seeking a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate will have at least 2 years of experience and strong communication skills. Responsibilities include maintaining relationships with customers, processing orders, and resolving issues efficiently. The role offers competitive pay and comprehensive benefits including health insurance, a 401K with employer match, and opportunities for career advancement.