Key Account Success Manager – Enterprise Security Center

Genetec; Los Angeles (CA); Presencial; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Resumo da oferta

A leading security solutions provider is seeking a Key Account Customer Success Manager in Los Angeles, CA. The role involves developing relationships with key accounts, optimizing their use of Security Center, and ensuring smooth transitions to account managers. A successful candidate will have at least 5 years of experience in enterprise software systems and strong project management skills, along with a focus on customer training and support.

Qualificações

• 5 years of experience administering enterprise-level software systems, including Security Center.
• Proven experience in change management for enterprise software deployments.
• Experience managing user adoption for complex software systems.

Responsabilidades

• Develop and maintain relationships with stakeholders.
• Assist customers in optimizing their workflows.
• Coordinate and lead Quarterly Business Reviews (QBRs) with key stakeholders.

Conhecimentos

Stakeholder communication

Project management

Change management

Risk assessment

Software implementation

Ferramentas

Security Center

Video platforms

Descrição da oferta de emprego

A leading security solutions provider is seeking a Key Account Customer Success Manager in Los Angeles, CA. The role involves developing relationships with key accounts, optimizing their use of Security Center, and ensuring smooth transitions to account managers. A successful candidate will have at least 5 years of experience in enterprise software systems and strong project management skills, along with a focus on customer training and support.