Enterprise Customer Success Manager - Growth & Strategy

Uber; Los Angeles (CA); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Participation in bonus program

Equity award possibility

Comprehensive benefits package

Job summary

A leading technology company is seeking a Manager of Customer Success Management in Los Angeles. This role involves optimizing operational health, managing relationships with key clients, and driving revenue growth through upselling and cross-selling. The ideal candidate has 6+ years in strategic sales or account management, preferably in tech or retail media, and holds a Bachelor's degree in a relevant field. Competitive salary and benefits available.

Qualifications

• 6+ years of full-time experience in strategic sales or account management.
• Ideally relevant experience with Enterprise clients in tech or retail media.
• Proven track record of driving revenue growth.

Responsibilities

• Lead a team focused on optimizing operational health.
• Manage relationships with key restaurant brands.
• Analyze performance metrics to identify growth opportunities.

Skills

Strategic sales experience

Account management

Communication skills

Problem-solving

Data analysis

Education

Bachelor's degree in Economics, Finance, Business Administration or related field

Tools

Salesforce

Microsoft Excel

Google Sheets

Job description

A leading technology company is seeking a Manager of Customer Success Management in Los Angeles. This role involves optimizing operational health, managing relationships with key clients, and driving revenue growth through upselling and cross-selling. The ideal candidate has 6+ years in strategic sales or account management, preferably in tech or retail media, and holds a Bachelor's degree in a relevant field. Competitive salary and benefits available.