Key Account Manager - Waste & Sustainability Solutions

Republic Services, Inc.; Tyngsborough (MA); On-site; USD 65,000 - 89,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid Time Off

Job summary

Qualifications

• Minimum of 1 year of relevant sales experience.
• Valid driver’s license.
• Waste or transportation industry experience preferred.

Responsibilities

• Maintains and retains existing customers by building long-term relationships and loyalty.
• Develops knowledge of services, pricing, and offers additional services to existing customers.
• Performs contractual re-signs to extend relationships and profitability.
• Responds to cancellation requests per escalation policy.
• Communicates with customers regarding pricing initiatives.
• Uses Salesforce daily to document calls, meetings, and proposals.
• Captures customer emails and minimizes rate restrictions and credits.
• Increases customer penetration by selling the full Republic Services product suite.
• Meets weekly with Sales Manager to review progress and key relationships.
• Partners with operations to address customer service issues.
• Builds relationships and increases company visibility through events and sponsorships.
• Performs other duties as assigned.

Skills

Relationship management

Account management

Sales

Communication

Negotiation

Tools

Salesforce

Job description