Key Account Manager (Remote, Oklahoma City)

Blacksmith Agency; Oklahoma City (OK); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Job summary

Blacksmith Agency LLC is seeking a remote Key Account Manager who will own an established book of recurring agency clients. You will retain relationships, renewals, and upsell opportunities while coordinating with strategists and delivery teams to ensure a single client voice.

This full-time role emphasizes quota carrying, strong communication with senior stakeholders, and a track record of growing client engagement in a digital marketing environment. Remote work available for USA or Canada.

Qualifications

• Experience in agency account management.
• Proven track record of retaining clients and selling more work.
• Comfort carrying a sales quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Own a book of recurring agency clients and manage retention, renewals, and early warnings of drift.
• Drive upsells and expansion by identifying next projects within each client.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, unified client voice.

Skills

Account management

Client retention

Upselling

Quota carrying

Clear communication

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Key Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.