Key Account Manager (Remote, Miami)

Blacksmith Agency; Miami (FL); Remote; USD 80.000 - 140.000; Vollzeit

Benefits dieser Stelle

Base salary plus commission

Zusammenfassung

Blacksmith Agency in a fully remote setting seeks a Key Account Manager to own an established book of recurring clients. You’ll retain relationships, renewals, and drive growth as the sales team wins new clients and you expand existing accounts.

This role emphasizes clear, proactive client stewardship and revenue expansion. You will collaborate with strategists and delivery teams to ensure a single, cohesive voice for clients, while maintaining a seven-figure annual quota across retention and

Qualifikationen

• Agency account management experience in marketing, digital, or advertising.
• Proven ability to retain clients and grow revenue with upsells.
• Comfort carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Aufgaben

• Own retention across your book and manage renewals.
• Identify and close upsell opportunities within clients.
• Maintain seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a unified client voice.

Kenntnisse

Agency account management

Client relationship management

Quota management

Stakeholder communication

Jobbeschreibung

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Key Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

Base plus commission, split 50/50.

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Key Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.