K-12 Tech Support Specialist (Chromebooks & Wi‑Fi)

Ayer Shirley Regional School District; Ayer (MA); On-site; USD 48,000 - 50,000; Full time

Job summary

Ayer Shirley Regional School District in Ayer, MA, seeks a Technology Support Specialist to provide networking, hardware, and software support in a K-12 environment. You will diagnose and repair Chromebooks, resolve technical issues, and handle help-desk tickets for a one‑to‑one program.

Responsibilities include setting up new technologies, assisting with classroom presentations, and supporting staff and students with educational apps. Strong communication and confidentiality are essential.

Qualifications

• High School diploma or GED, with related vocational training preferred.
• Strong troubleshooting of Windows and macOS; experience with Google Workspace/G Suite.
• Experience repairing Chromebooks and iPads; familiarity with wireless environments.
• Experience with Windows Server 2008+; ability to provide tech support and confidentiality.

Responsibilities

• Diagnosing and repairing Chromebooks.
• Troubleshooting technology issues.
• Addressing help desk tickets for the school environment.
• Setting up and installing new technologies.
• Assisting with setup for school presentations.
• Work with wireless technologies.
• Provide staff, teachers, and students with technical support for educational applications.

Skills

Troubleshooting

Chromebooks

iPads

Strong communication

Confidentiality

Organizational skills

Teamwork

Self-motivation

Education

High School diploma or GED

Tools

Google Workspace

Chromebooks

iPads

Windows Server

Job description

Ayer Shirley Regional School District in Ayer, MA, seeks a Technology Support Specialist to provide networking, hardware, and software support in a K-12 environment. You will diagnose and repair Chromebooks, resolve technical issues, and handle help-desk tickets for a one‑to‑one program.

Responsibilities include setting up new technologies, assisting with classroom presentations, and supporting staff and students with educational apps. Strong communication and confidentiality are essential.