K-12 Technology Support Specialist

Canton Public Schools; Canton (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

Canton Public Schools in Canton, MA, is hiring a Technology Specialist to deliver day-to-day tech support for students and staff. The role focuses on Chromebooks, device repairs, and coordinating tech projects across the district.

The ideal candidate will have strong troubleshooting skills, experience with multiple platforms, and a customer-service mindset to support a large PreK-12 community.

Qualifications

• Associate’s or Bachelor’s degree in CS, IT, or related field.
• Experience supporting Macintosh, Windows, and mobile devices.
• Strong knowledge of macOS, iOS, Windows, Chrome OS and Google Workspace.
• Proven ability to troubleshoot a wide range of technology issues.

Responsibilities

• Provide timely technical support to students and staff via ticketing system, email, and phone.
• Collaborate with technology team to troubleshoot issues and develop solutions.
• Configure, deploy, maintain, and repair end-user devices and related equipment.
• Coordinate district-owned device repairs and track inventories.
• Maintain accurate documentation of inventory and payments.

Skills

End-user support

Mac & Windows

Google Workspace

Chromebooks & iPad management

Education

Associate’s or Bachelor’s degree in CS/IT

Tools

macOS

iOS

Windows

ChromeOS

Job description

Canton Public Schools in Canton, MA, is hiring a Technology Specialist to deliver day-to-day tech support for students and staff. The role focuses on Chromebooks, device repairs, and coordinating tech projects across the district.

The ideal candidate will have strong troubleshooting skills, experience with multiple platforms, and a customer-service mindset to support a large PreK-12 community.