K-12 Education Tech Support & 1:1 Deployment
East Aurora Schoold
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Job summary
East Aurora Schools seeks a Microcomputer Technical Support Specialist to provide hands-on technical support and hardware maintenance for district technology under the Director of Technology. You will support 1:1 student devices, classroom instructional technology, staff devices, and campus safety systems.
Responsibilities include Chromebook deployment in Google Admin Console, Windows/macOS/iPad support, surveillance hardware management, help desk diagnostics, basic network tasks, and asset
Qualifications
- Deploy and manage Chromebooks in Google Admin Console
- Configure and troubleshoot Windows 11 laptops and macOS/iPad fleets
- Support campus camera surveillance, IP cameras, and NVRs
- Diagnose and repair microcomputer hardware, displays, printers; log tickets
Responsibilities
- Deploy, stage, intake and repair student Chromebook fleets in the Google Admin Console
- Provide Windows 11/macOS/iPad support and device management
- Support surveillance cameras, NVRs and door access hardware
- Diagnose, service and repair hardware; log requests in help desk system
- Perform basic LAN troubleshooting and ensure wireless connectivity for endpoints
- Maintain accurate asset records of hardware, licenses, and device assignments
Skills
Tools
Job description
East Aurora Schools seeks a Microcomputer Technical Support Specialist to provide hands-on technical support and hardware maintenance for district technology under the Director of Technology. You will support 1:1 student devices, classroom instructional technology, staff devices, and campus safety systems.
Responsibilities include Chromebook deployment in Google Admin Console, Windows/macOS/iPad support, surveillance hardware management, help desk diagnostics, basic network tasks, and asset
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