School Tech Support Specialist (Chromebooks & Network)

TrulyHired; Milford (NH); On-site; USD 30,000 - 36,000; Full time

Job summary

TrulyHired in Milford, NH is seeking a Technology Support Associate to assist district teaching staff with technical questions and to research and resolve computer hardware and software issues. You will help students with Chromebooks, login and printing problems and collaborate with the IT team to address larger network and user account challenges.

This role requires effective communication, the ability to multitask in a school environment, and a minimum two years of help desk experience in

Qualifications

• 2+ years of help desk experience in a LAN/WAN environment.
• Strong troubleshooting across Windows, Mac OS, and Chrome OS devices.
• Experience in hardware maintenance and repair.

Responsibilities

• Answer technical questions from district staff and resolve hardware/software issues.
• Assist students with Chromebooks, login, and printing problems.
• Collaborate with IT team to resolve network, Wi-Fi, and user account issues.
• Support multiple district locations with reliable transportation.
• Prioritize tasks effectively in a school environment.

Skills

Help desk experience

LAN/WAN networks

Windows & Macintosh OS

Chromebooks/Chrome OS

Hardware troubleshooting

Communication

Education

Associate's Degree in Computer Science (preferred)

Job description

TrulyHired in Milford, NH is seeking a Technology Support Associate to assist district teaching staff with technical questions and to research and resolve computer hardware and software issues. You will help students with Chromebooks, login and printing problems and collaborate with the IT team to address larger network and user account challenges.

This role requires effective communication, the ability to multitask in a school environment, and a minimum two years of help desk experience in