IT Support Specialist I — Chromebook & Device Help

Young World Physical Education; Springfield (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Springfield Public Schools is seeking a Specialist I, IT Support to serve as a resource for district users, troubleshoot hardware, and support software across multiple locations.

This role requires at least a high school diploma and two years of related experience; CompTIA A+ certification is preferred. The position offers a pay range of $20.52 to $30.76 per hour and an immediate start.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years related experience.
• CompTIA A+ certification preferred.
• Criminal Background clearance required.

Responsibilities

• Assess work orders and determine solutions or needed technical assistance.
• Perform repairs of Chromebooks, desktops, laptops, etc.
• Maintain documents and records for audit trails and reference.
• Assist staff and students with district software products and programs.
• Attend meetings and trainings to perform job functions.
• Prepare documents to convey information in written form.
• Tutor staff on functions and operating requirements of district supported technology.
• Perform other related duties as required/assigned.

Skills

Troubleshooting

Hardware repair

User support

Documentation

Communication

Team collaboration

Education

High School Diploma

Tools

Chromebooks

Desktops

Laptops

Windows OS

Software applications

Job description

Springfield Public Schools is seeking a Specialist I, IT Support to serve as a resource for district users, troubleshoot hardware, and support software across multiple locations.

This role requires at least a high school diploma and two years of related experience; CompTIA A+ certification is preferred. The position offers a pay range of $20.52 to $30.76 per hour and an immediate start.