K-12 Onsite Tech Support Specialist

Five Star Technology Solutions; Terre Haute (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Five Star Technology Solutions is seeking an individual in Terre Haute to provide daily onsite technical support in K-12 schools. The role demands effective communication and troubleshooting skills to assist students, teachers, and administrators.

Your responsibilities will include Tier I support, device management, and collaboration with school personnel. Ideal candidates thrive in dynamic settings and exhibit strong problem-solving abilities.

Qualifications

• Proven ability to provide Tier I onsite technical support in a K-12 environment.
• Experience with device deployment and collection.
• Ability to troubleshoot and repair both hardware and software issues.

Responsibilities

• Provide Tier I onsite technical support for the school.
• Schedule and execute device deployment at school year start.
• Perform computer imaging and software installations.

Skills

Excellent communication skills

Troubleshooting skills

Adaptability

Prioritization

Tools

Ticketing systems

Job description

Five Star Technology Solutions is seeking an individual in Terre Haute to provide daily onsite technical support in K-12 schools. The role demands effective communication and troubleshooting skills to assist students, teachers, and administrators.

Your responsibilities will include Tier I support, device management, and collaboration with school personnel. Ideal candidates thrive in dynamic settings and exhibit strong problem-solving abilities.