Onsite School Tech & Device Support Specialist

Five Star Technology Solutions; Straughn (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Five Star Technology Solutions seeks an onsite IT support technician to service South Henry School Corporation. This contract role focuses on Tier I support, imaging devices, and software deployments for students, teachers, and staff.

You will troubleshoot a range of devices and collaborate with leadership to ensure timely, clear communications about ticket status, projects, and updates. Onsite presence is required with occasional virtual participation in team meetings.

Qualifications

• Experience providing Tier I onsite IT support in educational environments.
• Ability to image computers and perform software installations.
• Strong communication with students, teachers and staff.

Responsibilities

• Provide Tier I onsite technical support for South Henry School Corporation staff and students.
• Schedule and execute device deployment and year-end 1:1 device collection.
• Image computers and install software; maintain inventory and repair hardware as needed.
• Troubleshoot devices and peripherals including iPads, MacBooks, Chromebooks, Windows PCs, and interactive boards.
• Use ticketing system to document troubleshooting and escalate when needed, ensuring resolution.

Skills

Tier I support

Onsite IT support

Cross-platform support

Tools

Ticketing system

Imaging software

Device deployment

Job description

Five Star Technology Solutions seeks an onsite IT support technician to service South Henry School Corporation. This contract role focuses on Tier I support, imaging devices, and software deployments for students, teachers, and staff.

You will troubleshoot a range of devices and collaborate with leadership to ensure timely, clear communications about ticket status, projects, and updates. Onsite presence is required with occasional virtual participation in team meetings.