K-12 Onsite Tech Pro: End-User Support & Device Deployments

Inuplands

Lawrenceburg (IN)

On-site

USD 42,000 - 64,000

Full time

2 days ago

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Job summary

Inuplands is seeking an onsite Technical Support Specialist for Lawrenceburg Community School Corporation. You will provide Tier I end-user support to students, teachers, staff, and administrators in a highly visible role.

Responsibilities include deploying 1:1 devices at the start of the year, imaging computers, installing software, and maintaining inventory. You will troubleshoot a range of devices and peripherals and document issues in the ticketing system, collaborating with leadership to

Qualifications

Provide Tier I onsite technical support for the school by responding to issues submitted by the staff and/or students.
Schedule and execute device deployment at the beginning of the school year and collection of 1:1 devices at year end.
Perform computer imaging and software installations and maintain/repair technology inventory.
Troubleshoot and repair devices including iPads, Macbooks, Chromebooks, Windows laptops, Windows Desktops, interactive whiteboards.

Responsibilities

Respond to issues submitted by staff and students to provide Tier I onsite support.
Deploy and collect 1:1 devices at the start and end of the school year.
Image computers and install software; maintain device inventory.
Troubleshoot and repair a range of devices and peripherals.