K-12 IT On-Site Tech & AV Support

Gwinnett County Public Schools; United States; On-site; USD 36,301 - 58,947; Full time

Benefits offered by this job

Health benefits

Professional development opportunities

Job summary

A public school district is seeking a Technology Support Tech II to deliver on-site technical support to schools. This role requires effective communication and problem-solving skills, with a focus on customer service within a K-12 environment. Candidates should have a high school diploma, relevant certifications, and five years of experience in technology support. The position offers a salary range from $36,301 to $58,947 annually, and candidates are expected to collaborate with school staff to enhance technology use for educational purposes.

Qualifications

• Valid Georgia driver's license required.
• Five years experience in LAN/WAN troubleshooting required.
• Industry certifications preferred.

Responsibilities

• Provide on-site support to schools for technology-related issues.
• Maintain and support technology in assigned schools.
• Assist with implementation of technology initiatives.

Skills

Communication skills

Time management

Problem diagnosis and resolution

Customer service

Education

High school diploma or equivalent

Bachelor's degree in related field

Tools

Microsoft Active Directory

Common desktop software

Job description

A public school district is seeking a Technology Support Tech II to deliver on-site technical support to schools. This role requires effective communication and problem-solving skills, with a focus on customer service within a K-12 environment. Candidates should have a high school diploma, relevant certifications, and five years of experience in technology support. The position offers a salary range from $36,301 to $58,947 annually, and candidates are expected to collaborate with school staff to enhance technology use for educational purposes.