K-12 Tech Support Pro — Classroom IT & Training

Osseo Area Schools

Maple Grove (MN)

On-site

USD 18,000 - 24,000

Part time

6 days ago

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Job summary

Osseo Area Schools is seeking an Educational Support Professional - Technology to deliver first-level technical services across 31 sites. You will install, diagnose, repair, and maintain classroom devices and networks, provide helpdesk support, document activities, train users, and help manage hardware and software inventories.

The role supports approximately 21,000 students and 3,000 staff, with part-time hours and a school-year schedule.

Qualifications

High School Diploma or equivalent.
Motivated self-starter with a strong work ethic.
Communicates effectively, both verbally and in writing.
Proficiency to troubleshoot hardware and explain current technology to end-users.
Ability to use Windows, ChromeOS, and iOS.
Ability to travel to different sites during the workday.

Responsibilities

Provide first-level installation, diagnosis, repair, and maintenance on all computing devices and peripheral classroom hardware and equipment, including network connections.
Provide first-level technical support using procedures and tools established by District-Level Technical Support.
Document daily activities in the work order system and elevate to second level as needed.
Provide training and instruction in the use of classroom, mobile, and instructional technologies.
Provide inventory of hardware and software as requested.
Perform other comparable duties of a like or similar nature as assigned.