On-Site IT Technician — Education & AV Support

Chapel Hill-Carrboro City Schools; Chapel Hill (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Chapel Hill-Carrboro City Schools is hiring an IT Technician II to provide on-site technical support for schools. You will install, configure, and troubleshoot district computers, peripherals, and network connectivity, plus room presentation equipment and AV systems.

The role requires a High School diploma, a NC driver’s license, and 2+ years of relevant experience. Preference is given to candidates with a technical degree and strong IT infrastructure knowledge.

Qualifications

• High School diploma and a valid NC driver's license are required.
• Minimum two years of experience and/or equivalent training with multiple operating systems and hardware in a networked environment.
• Preferred: college degree or technical school training (2 years).
• Strong knowledge of core technologies including AD, Azure, Exchange, WAN/LAN/Wi-Fi, VOIP, cloud services, and related IT infrastructure is desirable.

Responsibilities

• Provide on-site technical support for district schools per standards.
• Install, configure, and troubleshoot district-owned computers, peripherals, and network connectivity.
• Handle room presentation equipment and room AV systems.
• Respond to service requests, log work, and close tickets within SLAs.
• Transport equipment between sites as needed using department vehicles.
• Assist in equipment selection and surplus processing.
• Ensure compliance with district policies.

Education

High School diploma

Valid NC driver's license

College degree or graduation from a technical school (2 year minimum)

Tools

Windows

macOS

ChromeOS

iOS

iPadOS

Android

Microsoft Office

Google Workspace Apps

ERP software

Document/Web cameras

Printers

Projectors

Room audio systems

Interactive whiteboards

Job description

Chapel Hill-Carrboro City Schools is hiring an IT Technician II to provide on-site technical support for schools. You will install, configure, and troubleshoot district computers, peripherals, and network connectivity, plus room presentation equipment and AV systems.

The role requires a High School diploma, a NC driver’s license, and 2+ years of relevant experience. Preference is given to candidates with a technical degree and strong IT infrastructure knowledge.