Technology Technician

Hanover Community School Corporation; San Jacinto (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

Hanover Community School Corporation is seeking a Building IT Help Desk Supervisor to run the district's building help desk and support the technology department with infrastructure maintenance.

The role requires managing help desk tickets, providing troubleshooting for staff and students, coordinating device delivery and inventory, and performing preventive maintenance on IT equipment. Strong customer service and learning mindset preferred.

Qualifications

• Experience with Windows 7/10, Mac OSX and Chrome OS.
• Experience with printers (inkjet and laser).
• Experience in a hybrid network environment.
• A+ certification preferred.
• Strong customer support and communication skills.

Responsibilities

• Resolve inquiries and work orders; manage help desk tickets.
• Provide troubleshooting information to staff and students.
• Coordinate delivery, installation, and inventory of technology.
• Perform preventive maintenance of IT equipment.
• Perform basic repairs of computers and network components.

Skills

Help desk

Customer support

Troubleshooting

Windows

Mac OSX

Chrome OS

Microsoft Office

G Suite

Networking

Windows Server

Printer repair

A+ Certification

Education

Associate degree

Job description

• Date Posted: 9/17/2026
• Location: District-wide
• Date Available:

PRIMARY FUNCTION:

Responsible for running and overseeing the building help desk and working with the technology department on infrastructure maintenance.

ESSENTIAL FUNCTIONS AND EXPECTATIONS OF THE POSITION:

• Resolution and response to inquiries and technology work orders and help desk tickets.
• Provides troubleshooting information and assistance to staff and students.
• Assists in the coordination of the delivery, installation, and inventory process of computer technology.
• Performs preventive maintenance of IT equipment.
• Demonstrates responsible and punctual behavior.
• Demonstrates a strong willingness and desire to learn about technology.
• Ability to quickly learn new software.
• Performs basic repairs and troubleshooting of computers and network components.
• Perform all other duties as assigned.

QUALIFICATIONS:

Employee must demonstrate the skills and abilities listed below. Must have good moral character and ethical code. Serves as a role model for students and adults. Can take direction and has organizational skills, communication skills and customer support skills. Is self-directed and enjoys working with people. Experience with Windows 7, 10, Mac OSX, Chrome OS Microsoft Office Suite and G Suite and internet-working computers in a hybrid network environment. Experience in troubleshooting and repairing PC and Chromebook based systems, inkjet printers and laser printers is a must. Experience in Windows Server Environment, Networking (HP Procurve and Meraki) and A+ Certified preferred. Must be reasonable, punctual, and professional.

Education and/or Experience:

Associate's Degree or equivalent combination of experience and education required.

Salary: Based on experience and education

Hours: 40 per week

Days: 260