Junior UCaaS Engineer — Onsite VoIP & Room Deployments

LDI Connect; Cranbury Township (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

LDI Connect in New Jersey is seeking a Junior UCaaS Engineer to support deployment and ongoing support of cloud-based voice and collaboration solutions across New Jersey.

This is a hands-on, field-oriented role, ideal for someone early in their career who wants real exposure to UCaaS, VoIP, and conference room technology in live client environments. You’ll work with Elevate and Zoom, supporting phone systems and modern meeting spaces.

Qualifications

• 1–3 years in IT, telecom, or AV/UC environments.
• Basic networking (IP, DHCP, DNS) knowledge.
• Familiar with VoIP fundamentals (SIP, RTP).

Responsibilities

• Deploy and support UCaaS systems (VoIP phones, soft clients, conference room systems).
• Assist with on-site installations across NJ.
• Configure users, devices, and call flows.
• Troubleshoot call quality, device registration, and network issues.
• Support moves/adds/changes (MACDs).
• Assist with MTR and Zoom Room setups and testing.
• Work with clients during installs and support calls.
• Document work and follow internal standards.

Skills

Networking basics

VoIP fundamentals

On-site support

Troubleshooting mindset

Client-facing

Tools

Elevate UCaaS

Zoom Rooms

VLANs

PoE

Job description

LDI Connect in New Jersey is seeking a Junior UCaaS Engineer to support deployment and ongoing support of cloud-based voice and collaboration solutions across New Jersey.

This is a hands-on, field-oriented role, ideal for someone early in their career who wants real exposure to UCaaS, VoIP, and conference room technology in live client environments. You’ll work with Elevate and Zoom, supporting phone systems and modern meeting spaces.