Junior Technology Consultant - Client-Facing IT Support

Icorps Technologies, Inc.; Woburn (MA); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

15 PTO days

5 sick days

Quarterly Bonus program

401K

Birthday as a holiday

AAA membership

Job summary

iCorps Technologies, an IT consulting and managed services provider in the United States, is seeking a detail-oriented junior IT Support professional in Woburn, MA. You will deliver white-glove desktop support and help clients with networks, workstations, and remote computing needs.

The role emphasizes strong communication, organizational skills, and the ability to communicate at all levels. A Bachelor’s degree in CS or equivalent experience is required, with 0–1 year in related environments and

Qualifications

• Bachelor's degree in Computer Science or equivalent experience.
• 0-1 year experience maintaining and supporting various technology environments.
• Strong communication and organizational skills.

Responsibilities

• Provide white glove service at the desktop level.
• Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs.
• Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager.
• Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager.

Skills

Communication skills

Organizational skills

Ability to communicate at all levels

0-1 year IT experience

IT fundamentals

Education

Bachelor's degree in Computer Science

Job description

iCorps Technologies, an IT consulting and managed services provider in the United States, is seeking a detail-oriented junior IT Support professional in Woburn, MA. You will deliver white-glove desktop support and help clients with networks, workstations, and remote computing needs.

The role emphasizes strong communication, organizational skills, and the ability to communicate at all levels. A Bachelor’s degree in CS or equivalent experience is required, with 0–1 year in related environments and