Network Support Technician - IT Systems & Troubleshooting

RADgov Inc.; Westborough (MA); On-site; USD 55,000 - 82,000; Full time

Job summary

A tech company in Westborough, Massachusetts, seeks a dedicated IT professional skilled in software installation and hardware troubleshooting. The candidate will handle desktop and laptop issues, configure standard hardware/software, and perform network troubleshooting. Ideal candidates should demonstrate problem-solving skills and the ability to work under pressure. Experience with CFR Part 11 and GxP validation is a plus. Join our innovative team to enhance our technical capabilities.

Qualifications

• Experience with installing and configuring specialized instrument software.
• Knowledge of CFR Part 11 and GxP validation preferred.
• Capable of troubleshooting hardware and software issues.

Responsibilities

• Install and configure company and specialized instrument software.
• Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
• Install and maintain hardware and computer peripherals.

Skills

Windows Refresh

Desktop/Laptop troubleshooting

Problem-solving

Networking

Configuration of Hardware/Software

Job description

A tech company in Westborough, Massachusetts, seeks a dedicated IT professional skilled in software installation and hardware troubleshooting. The candidate will handle desktop and laptop issues, configure standard hardware/software, and perform network troubleshooting. Ideal candidates should demonstrate problem-solving skills and the ability to work under pressure. Experience with CFR Part 11 and GxP validation is a plus. Join our innovative team to enhance our technical capabilities.