Junior SRE: Production Reliability & Monitoring

Levi Strauss & Co; Henderson (NV); On-site; USD 90,000 - 140,000; Full time

Job summary

Levi Strauss & Co. is seeking an experienced IT professional to support our Distribution & Logistics platforms.

You will partner with engineering, operations, and vendors to improve stability, resolve production issues, and ensure reliability across warehouse, transportation, labor, and reporting systems. Responsibilities include root-cause analysis, monitoring improvements, and supporting releases and post-implementation validation.

Qualifications

• 4+ years of experience in application support, production support, reliability engineering, system administration, or enterprise logistics technology support.
• Experience troubleshooting applications, integrations, databases, and operational processes in a production environment.
• Strong SQL and data analysis skills used for production investigations, root cause analysis, data validation, and issue resolution.
• Experience with enterprise platforms such as Manhattan WMS/TMS, SAP, MuleSoft, Talend, and BI tools.

Responsibilities

• Own the investigation and resolution of complex and recurring issues across Distribution & Logistics systems.
• Analyze logs, transactions, APIs, middleware events, and data sets to identify root causes and corrective actions.
• Improve monitoring, alerts, dashboards, runbooks, and support documentation.
• Support release readiness, deployment validation, and post-implementation monitoring.

Skills

SQL

Data analysis

Incident management

Application reliability

Log analysis

Tools

Manhattan WMS

Manhattan TMS

Centiro TMS

MuleSoft

Talend

SAP S/4HANA

Power BI

Tableau

SQL Server

Azure

Job description

Levi Strauss & Co. is seeking an experienced IT professional to support our Distribution & Logistics platforms.

You will partner with engineering, operations, and vendors to improve stability, resolve production issues, and ensure reliability across warehouse, transportation, labor, and reporting systems. Responsibilities include root-cause analysis, monitoring improvements, and supporting releases and post-implementation validation.