Lead Systems Reliability Engineer, Logistics Tech

Levi Strauss; Henderson (NV); On-site; USD 150,000 - 190,000; Full time

Job summary

Levi Strauss & Co. in Henderson, NV is seeking a senior Reliability Engineer to lead incident response, drive root cause analysis, and improve the reliability of global warehouse and transportation platforms.

You will partner with engineering, operations, vendors, and cybersecurity to minimize disruption and strengthen continuity across critical supply-chain systems. The role requires strong troubleshooting skills across applications, databases, and monitoring platforms, with hands-on experience

Qualifications

• 6+ years of experience in systems reliability engineering, application support, platform operations, production support, or enterprise logistics technology environments.
• Experience leading major incident response, coordinating cross-functional recovery efforts, and driving operational improvements for business-critical systems.
• Strong troubleshooting expertise across applications, integrations, databases, monitoring platforms, and operational technologies.
• Advanced SQL, observability, release validation, and root cause analysis experience used to improve reliability and reduce recurring issues.
• Experience with Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, UKG WFM, MuleSoft, Talend, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan SCI, SQL Server, Oracle, Snowflake, or comparable enterprise platforms.

Responsibilities

• Lead high-impact incident response efforts, coordinating technical teams and recovery activities to minimize business disruption.
• Own root cause analysis, corrective action planning, and long-term remediation of recurring or high-severity production issues.
• Improve monitoring, observability, operational health indicators, runbooks, and deployment readiness across Distribution & Logistics platforms.
• Partner with engineering teams, operations teams, vendors, cybersecurity, infrastructure teams, and third-party logistics providers to strengthen platform reliability and resilience.
• Coach engineers and support teams on troubleshooting practices, operational excellence, and the effective use of AI-enabled tools to improve reliability and efficiency.

Skills

Systems reliability engineering

Incident response

Cross-functional collaboration

SQL

Observability

Root cause analysis

Azure

Linux

Warehouse/Logistics systems

Tools

Manhattan WMS

Manhattan Active WMS

Manhattan TMS

Centiro TMS

SAP S/4HANA

SAP AFS

ServiceNow

Power BI

Tableau

Snowflake

Job description

Levi Strauss & Co. in Henderson, NV is seeking a senior Reliability Engineer to lead incident response, drive root cause analysis, and improve the reliability of global warehouse and transportation platforms.

You will partner with engineering, operations, vendors, and cybersecurity to minimize disruption and strengthen continuity across critical supply-chain systems. The role requires strong troubleshooting skills across applications, databases, and monitoring platforms, with hands-on experience