Junior ServiceNow Engineer: Automate ITSM & Integrations

Atos; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Atos is seeking a Junior ServiceNow Engineer to design, develop, and support ServiceNow solutions that enhance IT service delivery and business operations. The role focuses on ServiceNow development, ITSM, CMDB, and integrations, with a path to grow expertise in workflow automation and platform administration.

The candidate will develop and maintain ServiceNow applications, configure ITSM modules, build integrations via REST/SOAP APIs, and provide production support while collaborating with

Qualifications

• 2 years of ServiceNow development or engineering experience.
• Strong knowledge of ITSM, CMDB, and workflow automation.
• Experience integrating ServiceNow with third-party applications.
• Understanding of ITIL practices and Agile methodologies.

Responsibilities

• Develop and maintain ServiceNow applications and workflows
• Configure ITSM modules including Incident, Change, Request, and Problem Management
• Build integrations using REST/SOAP APIs and IntegrationHub
• Support Service Catalog, CMDB, and automation initiatives
• Troubleshoot platform issues and provide production support
• Collaborate with business and technical teams to deliver scalable solutions

Skills

ServiceNow development

ITSM

CMDB

Workflow automation

REST/SOAP API integration

Agile methodologies

Tools

IntegrationHub

ServiceNow integrations

Job description

Atos is seeking a Junior ServiceNow Engineer to design, develop, and support ServiceNow solutions that enhance IT service delivery and business operations. The role focuses on ServiceNow development, ITSM, CMDB, and integrations, with a path to grow expertise in workflow automation and platform administration.

The candidate will develop and maintain ServiceNow applications, configure ITSM modules, build integrations via REST/SOAP APIs, and provide production support while collaborating with