Senior ServiceNow Developer - ITSM & Automation Lead

Expedite Talent Solutions; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Expedite Talent Solutions in Atlanta is seeking a Senior ServiceNow Developer to design, implement, and optimize ServiceNow solutions that enhance IT service management and operational workflows. You will translate business requirements into technical solutions, troubleshoot issues, and ensure seamless integrations within the existing environment.

The role involves collaborating with stakeholders, mentoring junior developers, and staying current with ServiceNow features and best practices.

Qualifications

• Bachelor’s degree in Computer Science, IT, or a related field.
• 5+ years of hands-on ServiceNow development and administration.
• Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
• Strong ITSM and ITOM experience, including workflows and automation.
• Familiarity with Agile/Scrum methodologies.

Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Skills

ServiceNow development

JavaScript

HTML/CSS

ITSM/ITOM

Agile/Scrum

Problem solving

Communication

Collaboration

Education

Bachelor’s degree in Computer Science/IT

Tools

ServiceNow APIs

Job description

Expedite Talent Solutions in Atlanta is seeking a Senior ServiceNow Developer to design, implement, and optimize ServiceNow solutions that enhance IT service management and operational workflows. You will translate business requirements into technical solutions, troubleshoot issues, and ensure seamless integrations within the existing environment.

The role involves collaborating with stakeholders, mentoring junior developers, and staying current with ServiceNow features and best practices.