Junior Member Services Associate

SECU; Beaufort (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

SECU is seeking an entry-level Associate Member Services Representative to join our team in Beaufort, SC. The role focuses on foundational branch operations, delivering exceptional member service in person and by phone, and handling routine transactions with accuracy.

New hires will complete training modules, learn core banking products, and develop knowledge of policies, security procedures, and compliance.

Qualifications

• High school diploma or GED required.
• Must demonstrate SECU's core values.
• Aptitude for meeting people and building member trust.
• Strong verbal and written communication skills.
• Problem-solving abilities.
• Must complete Core Module Program within 12 months of hire.

Responsibilities

• Provide exemplary member service by answering inquiries in person and by phone.
• Process transactions and balance a cash drawer per standards.
• Assist with account origination and maintenance; learn to open basic accounts under supervision.
• Adhere to all credit union policies, security, and confidentiality procedures.
• Support other branches/departments as needed and participate in training.

Job description

SECU is seeking an entry-level Associate Member Services Representative to join our team in Beaufort, SC. The role focuses on foundational branch operations, delivering exceptional member service in person and by phone, and handling routine transactions with accuracy.

New hires will complete training modules, learn core banking products, and develop knowledge of policies, security procedures, and compliance.