Junior IT Support & Data Ops - In-Office, KC Area

ARO International; Lee's Summit (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the virtual call center industry is seeking a Tier 1 Support representative in Lee's Summit, Missouri. This full-time entry-level position is perfect for recent graduates eager to grow in a supportive environment. Responsibilities include customer service, troubleshooting, and data reporting. Join a team that values attention to detail and problem-solving skills as you embark on your career.

Qualifications

• Must be a US Citizen.
• Entry-level, ideal for recent graduates eager to learn.
• Ability to work independently and know when to seek help.

Responsibilities

• Provide Tier 1 support to customers via phone or written communication.
• Troubleshoot basic connectivity issues for remote employees.
• Learn to start and monitor daily production jobs.

Skills

Attention to detail

Problem solving

Troubleshooting

Education

High school diploma or equivalent

Tools

Windows 10

Job description

A leading company in the virtual call center industry is seeking a Tier 1 Support representative in Lee's Summit, Missouri. This full-time entry-level position is perfect for recent graduates eager to grow in a supportive environment. Responsibilities include customer service, troubleshooting, and data reporting. Join a team that values attention to detail and problem-solving skills as you embark on your career.