Customer Support Specialist - Call Center (Contract)

OLSA Resources, Inc.; Overland Park (KS); On-site; USD 13,638 - 19,424; Full time

Job summary

A leading distribution company in Overland Park, Kansas, is seeking qualified individuals for a customer support role in a call center environment. Responsibilities include filing supply requests, processing complaints, and preparing monthly reports. Candidates should have 3-5 years of customer service experience and excellent computer proficiency. This is a 3-month contract position with potential for full-time hire. A training seminar will precede the regular work schedule.

Qualifications

• 3-5 years of Customer Service experience is required.
• Must have excellent computer proficiency.
• Previous call center experience is a plus.

Responsibilities

• File supply requests for customers and centers.
• Process complaints and prepare monthly reports.
• Respond to and follow up on customer requests.

Skills

Customer Service experience

Computer proficiency

Call center experience

Job description

A leading distribution company in Overland Park, Kansas, is seeking qualified individuals for a customer support role in a call center environment. Responsibilities include filing supply requests, processing complaints, and preparing monthly reports. Candidates should have 3-5 years of customer service experience and excellent computer proficiency. This is a 3-month contract position with potential for full-time hire. A training seminar will precede the regular work schedule.