In-Office CSR | Detail‑Oriented, Team‑Focused Support

Morgan Hunter; Kansas City (KS); On-site; USD 27,552 - 28,929; Full time

Job summary

A local recruiting firm is seeking a dedicated Customer Service Representative for a full-time position in Kansas City, KS. This role involves managing customer orders, responding to inquiries, and maintaining detailed records in a collaborative office environment. Ideal candidates should possess strong attention to detail, excellent communication skills, and a willingness to learn. Competitive pay ranges from $20.00/hr to $21.00/hr.

Qualifications

• Strong attention to detail and ability to keep track of order specifications.
• Excellent communication skills and a service-oriented approach.
• Comfortable working in an open office environment with multiple conversations happening.

Responsibilities

• Take customer orders by phone and email for commercial appliances and parts.
• Enter detailed product orders accurately, including shipping and freight specifics.
• Respond to customer inquiries and provide support or escalate as needed.

Skills

Attention to detail

Excellent communication skills

Service-oriented approach

Basic proficiency with Microsoft Office

Job description

A local recruiting firm is seeking a dedicated Customer Service Representative for a full-time position in Kansas City, KS. This role involves managing customer orders, responding to inquiries, and maintaining detailed records in a collaborative office environment. Ideal candidates should possess strong attention to detail, excellent communication skills, and a willingness to learn. Competitive pay ranges from $20.00/hr to $21.00/hr.