Junior IT Helpdesk & Onboarding Specialist

Integratedcooling; Orem (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

SecurityMetrics is seeking a Helpdesk Support Specialist to join our IT team in Utah. This role focuses on on-site support for a primarily Mac-based environment, with some Linux and Windows systems.

It’s ideal for someone with limited IT experience who wants to learn, build hands-on troubleshooting skills, and grow into broader IT responsibilities. You’ll support workstation issues, manage asset tracking, and aid the IT Engineering team on process improvements while developing core technical

Responsibilities

• Provide on-site workstation and end-user support for macOS, Linux, and Windows.
• Diagnose network issues and manage applications, including user access provisioning.
• Handle onboarding and offboarding tasks and manage asset tracking.
• Support IT Engineering with project work and process improvements.

Job description

SecurityMetrics is seeking a Helpdesk Support Specialist to join our IT team in Utah. This role focuses on on-site support for a primarily Mac-based environment, with some Linux and Windows systems.

It’s ideal for someone with limited IT experience who wants to learn, build hands-on troubleshooting skills, and grow into broader IT responsibilities. You’ll support workstation issues, manage asset tracking, and aid the IT Engineering team on process improvements while developing core technical