Junior Healthcare Account Manager (Entry Level)

Genesis Health; Greensboro (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is expanding its sales force. We seek a high-energy, self-motivated Entry Level Account Manager to manage a large client base and act as a liaison between management and customers to resolve issues.

Responsibilities include growing revenues, educating clients, collaborating with senior staff, and maintaining knowledge of competitors within the territory. Travel within coverage area and nationwide is required.

Qualifications

• 1-3 years of successful customer service experience.
• Strong multi-tasking, organizational skills and attention to detail.
• Energy, motivation, enthusiasm and integrity.
• Excellent written and verbal communication skills.
• Good judgment and decision-making abilities.
• Proficient in MS Office, Excel, email and internet.
• Knowledge of laboratory testing and competing products.
• Willing to travel within coverage area and nationwide occasionally.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.

Skills

Customer service

Communication

Organizational skills

MS Office

Travel willingness

Education

Medical Assistant certification or Associate Degree, BA/BS preferred

Job description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is expanding its sales force. We seek a high-energy, self-motivated Entry Level Account Manager to manage a large client base and act as a liaison between management and customers to resolve issues.

Responsibilities include growing revenues, educating clients, collaborating with senior staff, and maintaining knowledge of competitors within the territory. Travel within coverage area and nationwide is required.