Entry-Level Account Manager: Grow Client Revenue

Genesis-Global-Group; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary & Uncapped Incentive Payout

Company Car

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Job summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is expanding its U.S. sales force and seeks an Entry Level Account Manager to manage a large existing client base and act as a liaison between management and customers to resolve issues.

You will grow revenues by presenting new test information, educate and train clients, and coordinate solutions between the laboratory and client while building long-term relationships.

Qualifications

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of laboratory testing and competing products.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Skills

Customer service

Communication skills

Multi-tasking

Detail oriented

Judgment/Decision making

Travel ability

Education

Medical Assistant certification or Associate Degree, BA/BS preferred

Tools

MS Office

Excel

Job description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is expanding its U.S. sales force and seeks an Entry Level Account Manager to manage a large existing client base and act as a liaison between management and customers to resolve issues.

You will grow revenues by presenting new test information, educate and train clients, and coordinate solutions between the laboratory and client while building long-term relationships.